Privacy Policy

Last updated: February 2025

1. Introduction

Fedna Research LLP ("Company," "we," "us," or "our"), a Limited Liability Partnership registered in India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Fill out a contact form
  • Request a demo or early access
  • Make a payment
  • Communicate with us via email or other channels

This information may include your name, email address, phone number, company name, billing address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage and trends to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors and service providers that perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Under applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Withdraw consent for processing of your personal information
  • Lodge a grievance with the Data Protection Board of India

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Fedna Research LLP

UG2, Naximus Complex, Lighthouse Hill Road

Mangalore - 575001, India

Phone: +91 6360606101

Email: privacy@fednaresearch.com

LLPIN: ACU-0807

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer

Fedna Research LLP

UG2, Naximus Complex, Lighthouse Hill Road

Mangalore - 575001, India

Phone: +91 6360606101

Email: grievance@fednaresearch.com

Response Time: Within 24 hours of receipt